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Detention pay is compensation owed to truck drivers when they wait at a shipper or receiver beyond the contracted free time, typically two hours.

Owner-operators are entitled to detention pay if it is written into the rate confirmation or broker contract. Industry studies show U.S. drivers lose more than three billion dollars per year in unpaid detention because they cannot prove how long they waited.

PayDwell is free for every driver. The core app stays free forever.

Unlimited detention sessions, GPS-tagged evidence capture, and broker-grade PDF invoices are all included in the free version. No card required, no trial period, no asterisk.

PayDwell Pro costs $9.99 per month or $89 per year. It adds the business-running tools that drivers handling detention regularly find useful: push notifications, custom branding on the PDF, multi-broker profiles, automated email delivery, extended history.

Factoring Connect is a $4.99 per month Pro add-on that ships in 2026, providing one-tap invoice push to Triumph, OTR, and DAT Outgo.

The Founding 10 receive Pro and Factoring Connect free for life.

Because the documentation gap is the problem we set out to close, and pricing the solution out of reach would defeat the purpose.

Every owner-operator who needs verifiable evidence of detention should have access to it. PayDwell makes money on the layer above documentation, the business-running tools that drivers operating multiple loads per week find genuinely useful. The driver running one detention session a month never pays a dollar.

Free PayDwell closes the documentation gap. Pro adds the business of running a truck on top of it.

Free gives every driver unlimited detention sessions, GPS-tagged evidence, and broker-grade invoices. That's enough to get paid for waiting at any single facility, any single broker, any time.

Pro adds push notifications when invoices need attention, custom branding on the PDF so it looks like your operation, multiple broker profiles with different rates per broker, automated email delivery so you do not have to compose each invoice manually, and extended invoice history. If you run one or two loads a week and detention happens occasionally, Free is enough. If you run multiple loads a week and detention is regular, Pro pays for itself.

More than fifty percent of detention invoices go unpaid because drivers cannot produce verifiable evidence of arrival and departure times.

Brokers and shippers routinely dispute claims that rely only on a driver's logbook or memory. The documentation gap, not the entitlement, is the actual barrier to payment.

PayDwell creates an evidence record that brokers find difficult to refute.

The app uses your phone's GPS to detect when you cross a facility's geo-fence and records the exact second you arrive. It then prompts you to capture a time-stamped, GPS-tagged photo of the gate as physical proof. When the bill of lading is signed, you capture a second photo to lock in the departure time. The invoice PDF includes both photos, both timestamps, the GPS coordinates, and the calculated billable duration. Every invoice also carries a SHA-256 hash chain, verifiable at verify.paydwell.app by anyone — broker, factoring company, or arbiter — with no login required.

Your phone is enough.

PayDwell runs on any iPhone with iOS 16 or later. There is no separate hardware, no ELD integration, and no telematics device required. The Android version is in development.

Recovery depends on your detention rate, your facility wait frequency, and your hauling segment.

Reefer specialists average 56 percent detention occurrence per stop. At a typical seventy-five dollars per hour rate, a single two-hour delay produces $150 in billable detention. Drivers who experience two such delays per week have potential annual billable detention in the $15,000 range, assuming brokers honor the documented invoices.

The Founding 10 is a commitment to the first ten owner-operator drivers who complete onboarding and a 30-day active pilot.

Founding Members receive PayDwell Pro and Factoring Connect free for life, including every future feature added to any paid tier. The commitment is binding and survives acquisition, change of ownership, pricing changes, and feature restructuring.

The cohort closes at ten drivers. There is no eleventh Founding Member under any circumstances. Founding Members also receive direct-line access to the founder for feedback and feature requests.

Your photos, sessions, and broker records stay on your device. They are never uploaded to our servers.

PayDwell Pro uses a backend to deliver automated email to your broker, push notifications, hash-chain verification, and subscription management. The hash chain stores a cryptographic fingerprint of your session evidence fields, not the evidence itself. When you email an invoice through the Free tier, your phone's native mail composer sends it directly from your account. No analytics SDK. No behavioral tracking. No advertising. See the privacy policy for the full picture.

Brokers can always dispute an invoice, but PayDwell substantially raises the cost of doing so.

The PDF includes GPS-tagged timestamps, two photographic evidence points, a clear breakdown of free time, billable duration, and applied rate, and a SHA-256 hash chain that proves the invoice has not been altered. Disputing a PayDwell invoice requires the broker to refute the GPS record itself, which is a meaningfully higher bar than disputing a driver's logbook entry.

No. PayDwell is independent of any trucking management system, carrier, factoring company, or load board.

The app is built and operated by an independent developer based in Savannah, Georgia. PayDwell does not share data with carriers or third-party platforms.

PayDwell is a mobile app that helps owner-operators document detention time and generate professional invoice PDFs. The app is free for the driver.

Drivers use it because it eliminates the administrative burden of capturing arrival time, billing duration, and supporting evidence. The output is a structured PDF the driver emails to your AP department, including GPS coordinates, timestamps, and signed BOL reference.

No. PayDwell is anti-documentation-gap.

The product makes detention pay defensible regardless of which side you're on. Drivers without administrative support get the evidence chain they need. Brokers who want to charge accessorials to shippers get the documentation to do it. The bad actors in this picture are the facilities that systematically burn driver hours, not the brokers who get caught in between.

A PayDwell invoice is a structured PDF with GPS-tagged timestamps and source evidence; a typed-up invoice is a text claim.

The PDF includes facility name and address, geo-fence-triggered arrival timestamp, contracted free time, billable duration calculation, hourly rate applied, and a shift log of evidence captures. Your AP team gets a single document to review rather than reconciling claims against logbook entries.

Yes, that's one of the core use cases.

PayDwell's evidence packet is structured to be defensible when you charge the shipper for accessorials. The GPS-tagged timing and photographic evidence give your accessorial claim the same defensibility your driver had when they billed you. Brokers operating without driver-supplied documentation typically eat detention costs because they cannot prove them to shippers.

Not yet. PayDwell currently produces a PDF the driver emails to you directly.

The app does not connect to McLeod, AscendTMS, Truckstop, or factoring platforms at this stage. A Factoring Connect add-on for drivers, providing one-tap invoice push to Triumph, OTR, and DAT Outgo, ships in 2026. TMS integration on the broker side is on the roadmap but is not committed to a timeline.

You can dispute any invoice. PayDwell just makes the dispute fact-based rather than memory-based.

The PDF gives you specific facts to engage with: arrival GPS coordinates, timestamps, contracted free time the driver has on file, applied hourly rate. If any of those are inaccurate, that's a productive starting point for the conversation. If they're accurate, you have the evidence packet your shipper needs to honor an accessorial claim.

Most drivers interpret it as a sign that you take their time seriously.

Owner-operators consistently rank "broker that pays detention reliably" among their top criteria for choosing where to haul. Brokers who proactively support PayDwell, rather than treating it as adversarial, gain a real driver retention advantage. The drivers who use this app are the ones who pay attention to operational details. Those are the drivers brokers want to keep.

No. Driver photos, session records, and broker contract details stay on the driver's device and are never uploaded to our servers.

PayDwell Pro uses a backend for automated email delivery, push notifications, and hash-chain verification. The only data that touches our server is a cryptographic hash of the session evidence, subscription status, and email delivery records. No carrier, factoring company, or third party receives your company's data from PayDwell. See the privacy policy for full details.

Not currently. PayDwell is a driver-side tool; there is no broker dashboard yet.

A broker-facing dashboard with aggregate driver claim history, facility-level dwell statistics, and accessorial-ready exports is on the roadmap for after the iOS launch stabilizes. If this would be valuable to your operation, signal interest through our Facebook page. We are prioritizing v2 features based on real broker demand.

Send them this page. The app is free.

Let them know detention claims you receive in PayDwell PDF format will be processed faster. Brokers signaling that they accept and prefer PayDwell PDFs gives drivers a concrete reason to install the app.